1. Introduction and Acceptance of Terms

Welcome to Inxgo! By accessing or using the Inxgo platform, mobile application, or any associated services (collectively referred to as the "Service"), you agree to be bound by the following terms and conditions (the "Terms"). These Terms are a legal agreement between you, the user ("User"), and Inxgo ("we", "us", or "our"). If you do not agree to these Terms, you must refrain from using the Service.

Inxgo provides a digital platform designed to [briefly describe services, e.g., "connect businesses with skilled freelancers" or "provide personalized services in [industry]"]. By using our platform, you affirm that you are either at least 18 years of age or you are using the platform with the consent of a parent or guardian. You also represent that you have the legal authority to form a binding contract with Inxgo and that you will comply with these Terms.

We reserve the right to modify these Terms at any time, with or without notice to you. Any changes to the Terms will be posted on the platform, and such changes will be effective immediately upon posting. Your continued use of the Service after changes have been posted constitutes your acceptance of the modified Terms.

2. Account Registration and User Obligations

When creating an account, you must provide certain details, including but not limited to your name, email address, and other relevant information depending on the services you wish to access. You will also create a password to secure your account. You are solely responsible for maintaining the confidentiality of your password and account details, and you agree to notify us immediately if you suspect unauthorized use of your account.

User Responsibilities:

As a User of the platform, you agree to use Inxgo in compliance with all applicable laws and regulations. You must not engage in any conduct that may:

• Violate the rights of other users or third parties. Respect each other.
• Breach any intellectual property rights. Keep each other safe.
• You are responsible for all activities under your account and any content you upload, submit, or otherwise transmit via the platform. Inxgo reserves the right to suspend or terminate your account for any violation of these Terms or any unlawful or harmful behavior.
• Engage in fraudulent or malicious activities, including but not limited to creating multiple accounts to circumvent restrictions or using the platform to promote unlawful activities.

You are responsible for all activities under your account and any content you upload, submit, or otherwise transmit via the platform. Inxgo reserves the right to suspend or terminate your account for any violation of these Terms or any unlawful or harmful behavior.

Security:

You agree to take reasonable precautions to protect your account from unauthorized access. If you suspect that your account or any information related to your account has been compromised, you agree to immediately contact Inxgo to resolve the issue. Inxgo will make reasonable efforts to assist, but ultimately, you are responsible for securing your own account.

3. Services Offered by Inxgo

Inxgo is a platform that connects users with service providers in various industries, including but not limited to digital marketing, software development, design, and other professional services. The platform allows users to find and hire freelancers or agencies for projects, collaborate efficiently, and track progress through an easy-to-use interface.

Service Categories:

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• IT & Software: The use of technology and software to help businesses manage and optimize their processes and information.
• Medical: Wide range of healthcare services that aim to promote and maintain health, diagnose and treat illnesses, and improve overall well-being. Construction: A range of tasks and responsibilities related to the building process.
• Beauty & Grooming: It defined as activities that include caring for ones appearance and well-being.
• Other Services: Custom categories for specific client needs can also be added.

Platform Features:

• User Profiles: Service providers (Taskers) and clients (Posters) can create detailed profiles to showcase their expertise, experience, and portfolio. Users can browse profiles to find the best match for their project.
• Task Posting: Posters can post new tasks, specifying the scope of work, budget, and timeline. Taskers can review the task and submit their offers.
• Reviews and Ratings: After completing a task, both parties can rate and review each other. These reviews help build trust and allow other users to make informed decisions.
• Invoicing and Payments: The platform offers seamless invoicing and payment processing tools, which enable users to handle payments securely through the integrated payment system.
• Communication Tools: Inxgo provides messaging systems that allow users to communicate easily within the platform, ensuring smooth interaction throughout the duration of a task.

Scope of Services:

Inxgo provides a broad range of services from verified professionals to ensure that each project is completed successfully. The platform supports both one-time projects and long-term collaborations. Users can negotiate terms, set deadlines, and receive regular updates on task progress. Inxgo aims to facilitate an easy workflow by offering project management tools to manage deadlines, milestones, and payment schedules.

Service Restrictions:

Inxgo reserves the right to limit or restrict services that are deemed illegal, unethical, or in violation of its community guidelines. This includes, but is not limited to, tasks involving fraud, spamming, hate speech, or activities violating intellectual property rights.

4. Fees, Payments, and Refund

Inxgo operates under a transparent pricing system, where both Taskers and Posters agree on the pricing terms before a task is initiated. The platform charges a commission fee on each transaction to cover operational costs and platform maintenance.

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• Service Fees: Inxgo charges a service fee to Taskers based on the total payment received for the task. This fee varies depending on the nature and complexity of the service provided. The fee is automatically deducted from the Seller earnings.
• Payment Processing Fees: When payments are made through Inxgo payment gateway, there may be additional transaction fees, which are disclosed during the payment process. These fees are typically borne by the Poster.
• Subscription Plans: Some premium features on Inxgo, such as enhanced visibility for profiles or access to exclusive tasks, may require a subscription fee. These plans are clearly outlined and subject to change with prior notice.

Payment Terms:

• Agreed Price: The agreed price between the Poster and Tasker must be confirmed before any work begins. The price includes all services, taxes, and applicable charges. Payment is processed securely through Inxgo’s payment system, and both parties receive confirmation once payment is made.
• Payment Method: Payments for tasks can be made through multiple methods such as credit cards, debit cards, and PayPal. All transactions are encrypted and handled securely.
• Invoicing: Upon completion of a task, the Tasker will issue an invoice through Inxgo. The Poster is required to pay the agreed amount promptly upon receipt of the invoice.

Refunds and Cancellations:

• Cancellations: If either party cancels a task before its commencement, the payment may be refunded to the Poster’s original payment method or provided as Inxgo Credits.
• Refund Eligibility: Refunds are granted under specific circumstances such as incomplete work, breach of terms, or a mutual agreement between the Tasker and Poster. Inxgo will review these cases and decide whether a refund or adjustment is warranted.
• Refund Processing: Refunds are processed through the same payment method used for the original transaction. The processing time may vary based on the payment provider but typically takes 5-7 business days.

Dispute Resolution:

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5. Cancellations and Refunds

• Cancellation Process: Users can cancel tasks or services through the Inxgo platform prior to their commencement. If you cancel a job once, no other jobs will be displayed on your device for the rest of the day.
• Refund Process: In the event of cancellation, Inxgo will determine if a refund is applicable. This may involve the Agreed Price or service fees, depending on the terms. Refunds may be issued as Inxgo Credits (virtual credits on the platform) or directly back to the Posters original payment method.
• Refund Timing: Once a refund request is made, Inxgo typically processes it within 5 to 7 business days. Refunds to the original payment method may take longer depending on the payment processor.
• Cancellation Fees: If a Tasker is responsible for the cancellation, Inxgo may charge a cancellation fee, which will be deducted from their future payouts. This helps discourage last-minute cancellations and ensures that Posters are compensated fairly.
• User Responsibility: If users repeatedly cancel tasks, Inxgo reserves the right to suspend or terminate their account as part of enforcing platform integrity and ensuring that all users uphold their commitments.

6. Inxgo Credits

• Definition of Inxgo Credits: Inxgo Credits are a form of virtual currency that can be used on the platform to pay for services. These credits are non-refundable, and they may only be used within the platform and for tasks associated with it. Inxgo Credits are tied to the user’s account and are not redeemable for cash, unless specifically stated otherwise.
• Validity and Expiration: Credits have an expiration period, typically 18 months from the date they are issued or the last activity on the account. After this period, the credits are no longer valid unless used or specifically extended by Inxgo. This encourages users to engage with the platform within a reasonable time frame.
• Issuance of Inxgo Credits: Inxgo Credits may be issued for various reasons, such as refunds for cancelled services, promotions, or incentives given to users. These credits may not be transferred to another user and are tied strictly to the user’s account.
• Conditions of Use: Credits can be used as payment for new services or tasks on Inxgo, but they are subject to the platform’s terms. If a user’s account is terminated, any unused credits may be forfeited, unless otherwise agreed upon. Additionally, Inxgo Credits may come with specific restrictions such as minimum service values or discounts, which should be clearly disclosed at the time of issuance. orm integrity and ensuring that all users uphold their commitments.

7. Payment Providers

• Payment Account Management: Inxgo utilizes third-party payment providers to handle all financial transactions on the platform. The role of the Payment Provider is to ensure that both Posters and Taskers can securely send and receive payments for completed tasks. These providers comply with relevant security and data protection regulations to safeguard user information.
• Payment Methods: Users can link their credit cards, debit cards, bank accounts, or other approved payment methods to their Inxgo accounts. The payment provider will manage the transaction details, and Inxgo will only facilitate the process by acting as an intermediary. All users must comply with the payment providers terms, which will be made available during the sign-up process.
• Transaction Fees: Inxgo may charge transaction fees, depending on the nature of the payment (e.g., transfers to/from international bank accounts or specific payment methods). Users will be notified of any applicable fees before the transaction is processed.
• Security Measures: The platform employs SSL encryption and other security protocols to ensure that payment data is handled securely. It is essential for users to keep their payment details confidential and notify Inxgo immediately of any unauthorized transactions.
• Changes to Payment Providers: If Inxgo changes its payment provider, users may be required to agree to new terms of service or provide updated payment information. Inxgo will inform users of such changes in advance.

8. Verification and User Credentials

• Account Verification: Inxgo may require users to undergo identity verification to ensure the authenticity of the individuals using the platform. This process is necessary to reduce fraudulent activity and ensure that both Posters and Taskers are legitimate.
• User Credentials: Users are required to create an account and provide specific credentials, including an email address and password. It is the responsibility of each user to ensure that their login information remains confidential and is used only by them.
• Verification Services: Inxgo may integrate with third-party verification services to verify the identity of users. This may include government-issued ID verification, address confirmation, or even background checks for Taskers to ensure the platform remains secure and trustworthy. These checks might be required periodically or upon account registration.
• User Responsibility: It is the responsibility of the user to provide accurate and up-to-date information for verification. Any false information or attempts to bypass verification may result in the suspension or permanent termination of the users account.
• Use of Credentials: Users may also be issued badges or verified status that indicates their trustworthiness on the platform. These badges are not permanent and can be revoked if the user violates the terms or if the status becomes invalid for any reason.

9. Privacy and Data Protection

Inxgo is committed to safeguarding the privacy and security of its users. We understand the importance of protecting your personal data and adhere to strict privacy practices to ensure your information remains secure. Data Collection and Use:

• Personal Information: Inxgo collects information necessary for account creation, transaction processing, and user support. This includes details such as names, email addresses, contact information, payment methods, and usage data.
• Usage Data: To improve the user experience, Inxgo may collect data related to platform usage, such as the pages you visit, tasks you post, and messages exchanged with other users.
• Third-Party Services: Inxgo may share your information with third-party service providers only when necessary to provide services such as payment processing or customer support. All third parties are bound by confidentiality agreements and required to comply with relevant data protection laws.

Data Security:

• Encryption and Protection: Inxgo uses industry-standard encryption technologies to protect sensitive information such as payment details. Access to personal information is restricted to authorized personnel only, and measures are in place to prevent unauthorized access.
• Account Security: Users are responsible for maintaining the confidentiality of their login credentials. Inxgo will not be liable for any loss or damage resulting from unauthorized access to your account due to a failure on your part to protect your credentials.

User Rights:

• Access and Correction: Users have the right to access their personal information held by Inxgo. You can also request corrections to any inaccurate data.
• Deletion of Data: Users can request the deletion of their account and personal data at any time, subject to certain legal and contractual obligations. Deleting your account will result in the loss of access to certain features and services on the platform.

10. Modifications to the Agreement

Inxgo may modify these Terms and Conditions from time to time. It is important for users to check the terms periodically to stay updated on any changes. These modifications may include updates to services, fees, or policies governing the use of the platform.

How Modifications Are Made:

• Changes to the Agreement: Inxgo will notify users of any changes to the Terms and Conditions through email or notifications within the platform. If you continue to use the platform after changes are made, you agree to the updated terms.
• User Agreement: By continuing to use Inxgo after changes have been made to the agreement, users automatically accept the new terms. If a user disagrees with the new terms, they must stop using the platform and close their account.

No Retroactive Changes:

• Prior Agreements: Modifications to these Terms and Conditions do not apply retroactively to tasks or transactions that have already been completed. However, any new tasks or services initiated after the modifications will be governed by the updated terms.

11. Notices

All notices and communications under these Terms and Conditions shall be delivered electronically, via email or notifications on the Inxgo platform, unless otherwise specified.

Sending Notices:

• Email Notifications: Inxgo will send important updates, changes to terms, and platform-related notices to the email address associated with the users account.
• Notifications on Platform: Inxgo may also use in-app notifications to alert users about important changes, task updates, or communication regarding services.

Receiving Notices:

• User Responsibility: It is the users responsibility to ensure that their contact information, including email address, is up to date to receive such notices promptly.

12. Termination

Either Inxgo or the user can terminate the user account at any time, for any reason. Termination does not affect the completion of tasks already in progress or any outstanding payments.

Termination by Inxgo:

No sex-related content allowed! Inxgo may terminate or suspend user accounts if the user is found to have violated the Terms and Conditions, engaged in fraudulent activities, or participated in behavior that harms other users or the platform. In such cases, users will be notified of the termination.

Termination by User:

Users may terminate their accounts by contacting Inxgo customer support and requesting account deletion. If an account is terminated, users may lose access to services, pending tasks, and other features associated with their account.